AND Phone Desktop - Deployment and Features

ANDTEK at booth #443 at Cisco Live 2012 in San Diego

AND Phone Desktop - Deployment and Features

AND Phone Desktop - Deployment and Features

Depending on the deployment option there are different features available with AND Desktop. Beside the standalone usage where the client software contacts the IP Phone directly or through the WebDialer service of the Unified CallManager it can be completely integrated with AND Phone.

DeploymentIP PhoneCallManagerAPAS Dial from any Applicationxxx Terminal Server Supportxxx Terminate Existing Callx*1x*1x Outlook Contacts Dial

AND Phone Group

AND Phone Recorder

AND Phone Lockout

AND Phone Broadcast

AND Phone Directory

> Blocklist

AND Phone InOut

AND Phone Settings

> CallBack

> CallList

> Menu

AND Phone Observer

AND Phone Reporting

AND MetaDirectory

AND Contact Center

AClook

MDM

Information
Overview
Features
Documents

AND Phone Desktop - Deployment and Features

Depending on the deployment option there are different features available with AND Desktop. Beside the standalone usage where the client software contacts the IP Phone directly or through the WebDialer service of the Unified CallManager it can be completely integrated with AND Phone.

Deployment	IP Phone	CallManager	APAS
Dial from any Application	x	x	x
Terminal Server Support	x	x	x
Terminate Existing Call	x*1	x*1	x
Outlook Contacts Dialing	x	x	x
Remote IP Phone Control	x	-	x
Common Configuration	-	x*2	x
Incoming Call Display	-	-	x
Resolve incoming Calls *3	-	-	x
Control Voice Recording *4	-	-	x
PC Busy Lamp Field *5	-	-	x
Pick call on PC *5	-	-	x
Transfer call on PC *5	-	-	x
Caller Information on PC *5	-	-	x
Auto pop-up on activity *5	-	-	x
Centralized Licensing	-	-	x
Centralized Management	-	-	x

*1 Only in the first 3 seconds
*2 Just Unified CallManager IP address
*3 Integration with AND Phone Directory
*4 Integration with AND Phone Recorder
*5 Integration with AND Phone Group

Terms | FAQ | Partner | Company

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Fastlinks: Voice Recording \| Presence and Status \| Lock Phone \| Directory \| Desktop Client \| IP Camera \| IP Phone Settings \| Broadcast and Paging \| Attendant Console
Communications Applications \| Free XML Services \| ARC \| VoIP Ceiling Speaker \| Audio Amplifier \| Android \| iPhone

Cisco ®, Cisco IOS ®, Cisco ® Systems and the Cisco ® Logo, are registered trademarks or trademarks of Cisco Systems Inc. and / or affiliates in the U.S. and certain other countries. Cisco Unified Call Manager and Cisco Unified Communications Manager are referring to the respective products of Cisco. Apple ®, iPhone ®, iPod ® Mac ® and Macintosh ® are trademarks of Apple Inc., registered in the U.S. and other countries. ANDTEK©, AND Phone© and AND Mobile© are trademarks of ANDTEK GmbH. All other trademarks mentioned in this document or Web site are the property of their respective owners.